Johnson Fleming endeavours to be a good corporate citizen in all aspects of its operations and activities. We have brought together a series of operating principles under the broad heading of Corporate Social Responsibility.

We will treat our customers fairly:

• Use plain English, tell them the truth and will not hide things in the small print.
• Be open and honest about products and services.
• Avoid pressure selling techniques.
• Acknowledge mistakes and deal with them.

We will ensure our employees:

• Treat all customers fairly.
• Adhere to the regulatory principles applicable to our business.
• Are aware of our whistle blowing facility.
• Respect confidential information.
• Avoid at all times a situation which may involve a conflict of interest.
• Are familiar with company policies and understand the disciplinary procedure.

As a company we will:

• Be mindful of how our business impacts on the local community.
• Strive to constantly reduce our impact on the environment.
• Not make political contributions.
• Constantly review internal controls and procedures.
• Ensure we operate fair and legal employment practices.