Group pension scheme administration

The administration of your company's pension scheme does not have to be complex or a huge cost burden to your business. 

We all know technology and legislation changes constantly, and one of the key objectives for employers is to provide high quality administration to scheme members, demonstrating 'added value', whilst importantly, controlling costs


The right balance of technology and people skills

With the introduction of auto-enrolment, Defined Contribution scheme administration requires a number of time critical processes to operate effectively and requires the right balance of technology and people skills to build seamless bridges with all the stakeholders in the process.

Our Group pension scheme administration service is founded upon our commitment to exceptional customer service and our comprehensive administration platform, inform+equip.

inform+equip is our in-house, all purpose, fully supported employee benefits administrative platform, specialising in auto-enrolment, employee communications and governance.

Being separate from payroll and pension scheme providers, our service works for all employers, with any combination of payroll and pension scheme providers.

Accurate. On time. Every time.

Automatic enrolment time saving

The automation of our systems and processes is borne out of considerable collective experience and expertise in the administration of employee benefits. It allows our clients to effectively outsource the running of their benefits with the confidence that any task will be delivered accurately and on time.

Auto-enrolment brings many new administration and record keeping requirements, which impact on many specialist stakeholders within a company; HR, finance, payroll and pensions. For the large and increasing number of organisations Johnson Fleming has partnered with to deliver this service, three critical components were behind their decision in selecting us: time, capability and risk.

Reduce the risk and resource burden on your business

We provide a seamless integration between all parties involved in auto-enrolment administration; lightening the load by reducing the risk and resource impact, and providing a fully customisable auto-enrolment administration solution.

Automatic enrolment risk and resource reduction

What can you expect to receive from our pension administration service?


  • Full project plan provided and managed by Johnson Fleming.
  • Provide template and obtain employer completed up to date “worker” information.
  • Support resolution of employee and client queries.
  • Provide access to Scheme Management File and maintain on an ongoing basis.
  • High level auto-enrolment data validation to facilitate transfer of existing auto-enrolment data.
  • Comprehensive validation of data on initial employee data.


Monthly administration processes

  • Undertake assessment and categorisation of workforce pre-staging date, at staging date.
  • Issue mandatory auto-enrolment communications direct to employee via email.
  • Process electronically advised opt-outs via the administration system and liaise with product provider to manage refunds to client accordingly.
  • Notify the product provider of new joiners enabling policy set up and issue of policy documentation to home addresses.
  • Reconcile contribution schedule against clients payroll report and understand all schedule changes.
  • Provide necessary certification of qualifying scheme status as required.
  • Support resolution of client and employee queries.

What do our clients think?

GVA workplace pension testimonial

"They survey the market place, ensuring they are aware of everything that is going on..." read more

The Economist Group workplace pension testimonial

"The speed of their response is excellent." read more

House of Fraser workplace pension testimonial

"We wanted to ensure our strong brand and values are instilled through the pension scheme..." read more

Hugo Boss workplace pension testimonial

"They have guided us through the correct processes and have been extremely proactive..." read more

Reynolds and Reynolds workplace pension testimonial

"...they’re always there for us and have enabled us to move to salary sacrifice and go through auto-enrolment with no problems at all." read more

Hallmark Care Homes workplace pension testimonial

"Johnson Fleming provided excellent service to the highest standard from the outset...” read more

The benefits of outsourcing your pension administration

Outsourcing pension scheme administration benefits


  • Reduces the risk and resource burden to your business by providing a fully customisable auto-enrolment administration
  • The outsourcing of your auto-enrolment administration can free up the day(s) per month currently spent delivering auto-enrolment.
  • Addresses all of your compliance needs to make sure you're fully compliant with The Pensions Regulator.
  • By delivering high quality administration to your scheme members, you are adding value to your business whilst importantly, controlling costs.

Our outsourced pension administration services start from only £59 per month (excl VAT)

To discuss the benefits of outsourcing your company pension scheme administration in more detail and receive a tailored quote, please get in touch.

t: 01527 571 305