Customer Services Executive – Protection, Health and Wellbeing (Group Risk)

Provide a complete administration service, including annual reviews and the renewals of existing client Protection, Health and Wellbeing (Group Risk) benefits.

Provide support to our consultants, clients and the Protection, Health and Wellbeing team, as well as first class administration to our customers.

Responsibilities will include:

  • Provision of service and administration of Protection, Health and Wellbeing (Group Risk) benefits for a portfolio of Johnson Fleming clients.
  • Conduct a review of benefits for existing and prospective clients, to include negotiation of terms with providers.
  • Provide product technical support to our consultants.
  • Attend client conference calls and meetings.
  • Build relationships with clients to provide a high level of service and support in respect of Protection, Health and Wellbeing (Group Risk) benefits.
  • Ensure that processes and procedures are followed at all times.
  • Any adhoc duties, as and when required.

Qualifications / Experience:

  • Experience working in Protection, Health and Wellbeing (Group Risk) preferred and / or experience of managing in-house benefits as part of a Human Resources / Compensation & Benefits team.
  • For the right candidate who demonstrates transferrable skills, Protection, Health and Wellbeing (Group Risk) experience may not be essential.
  • Employee Benefits qualification is desirable.

Person specification:

  • Effective interpersonal & communication skills
  • Excellent organisational skills
  • Driven & self-motivated
  • Proficiency in Microsoft Office, including Microsoft Excel

In return we offer a competitive benefits package that includes:

  • A competitive salary
  • 23 days starting annual holiday allowance
  • Flexible working hours
  • Group Personal Pension Plan
  • Group Life Assurance scheme
  • Group Income Protection scheme
  • Group Private Healthcare scheme
  • Cycle to work scheme
  • Eye care voucher scheme
  • Training and development opportunities
  • Workplace savings and discount voucher scheme

Thank you for your interest in Johnson Fleming and for applying for the Customer Services Executive – Protection, Health and Wellbeing (Group Risk) position with us.

You will receive an email shortly to confirm your application has been received.

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