Protection, health and wellbeing services for employers

Too frequently we meet employers who do not regularly review their protection, health or wellbeing benefits, simply letting them roll on from one year to the next. This can lead to structures that are inappropriate, costly and not understood or valued by the employer or members.

Coupling the administration support we provide, with our expertise and knowledge of the employee benefits market, we can obtain the best pricing and scheme structures to create employee benefits packages that are right for your business and employees.

Mark Donaldson - Protection, Health and Wellbeing Customer Services Manager

“By simply promoting good health among employees and creating a positive work environment, you could reduce staff turnover and recruitment costs.”

Mark Donaldson
Protection, Health and Wellbeing Customer Services Manager

Our range of employee benefit services

Our specialist protection, health and wellbeing team focuses on your organisation’s particular challenges, developing tailored solutions that work for you.

We are an independent consultancy, selecting products from the whole of the market with the skills and scale to get the best terms from the market. Together this means we can deliver ‘best of market’ solutions to you every time.

Our services include:

  • Consultancy
  • Independent market testing
  • Benchmarking
  • Managing insurer service
  • Administration within flexible benefits
  • Scheme design and specification
  • Data cleansing
  • Policy reviews
  • Auditing scheme accounts
  • International solutions

Helping your business with a wide range of employee benefits

Employee protection benefits

Protection benefits

  • Group income protection (GIP)
  • Group life assurance (GLA)
  • Group Dependants Pension
  • Group critical illness (GCI)
  • Flexible and voluntary benefits
  • Excepted group life policies
Employee healthcare benefits

Healthcare benefits

  • Private medical insurance (PMI)
  • Health screening
  • Dental insurance
  • Optical insurance
  • Health cash plans
Employee wellbeing benefits

Wellbeing benefits

  • Employee assistance programmes (EAP)
  • Absence management
  • Voluntary benefits
  • Employee discount sites
  • Mental health first aid
  • Financial wellbeing tools

The importance of employee benefits

Not everyone needs the same employee benefits; at different times of life, and in certain family situations, different things become important. When creating or reviewing your benefits package, you need to consider the demographic of your workforce and think about whether the benefits they have are the right ones for them.

For employees

A well designed and valued employee benefits package can help plan for old age and unexpected events (like becoming ill or injured), and can also help them to save on day-to-day expenses.

For employers

A strong, relevant and well-communicated employee benefits package not only helps you to ensure you get the pick of employees when recruiting, but can also help you to retain them.

Common policy issues we can help with

Each employer we work with has a unique situation, their own set of objectives and particular challenges.

Here are just a few of the protection, health and wellbeing benefit and policy issues we typically help our clients with:

  • Achieving premium savings
  • Understanding and managing the cost of absence
  • Removing onerous underwriting requirements
  • Ensuring premium pricing remains competitive when risk and healthcare benefits are moved into a flexible benefits scheme
  • Avoiding gaps in cover and ambiguities in policy details
  • Handling complex invoicing and premium collection requirements
  • Implementing new schemes / benefits


Many advisers provide brokerage and renewal support. One of our key differentiators is full data management and ongoing support, where you will deal with a dedicated point of contact rather than the insurers directly.

Our comprehensive protection, health and wellbeing administration services are designed to take away the administrative burden from your team.

To find out more about our employee benefits administration contact us on: 01527 571 305

We can help by:

  • Auditing your scheme data
  • Resolving client queries and enquiries
  • Ensuring policy documents are received, enabling clients to review and agree correctness
  • Validating inception, mid-year and termination accounts with agreed terms and membership
  • Calculating salary equivalent(s) of Free Cover Limit annually at renewal
  • Assessing annual renewal data for members over the Free Cover Limit or discretionary entrants and cross referencing against previously underwritten members
  • Annually providing employer with list of all members who require underwriting and a description of the actions necessary


We specialise in providing whole of market consultancy and will only ever recommend a course of action if we believe it to be suitable for you.

Our status enables us to select the most suitable products for you from the whole of the market, as opposed to being tied to a single or limited range of providers – this ensures ‘best of breed’ solutions.

With this in mind, we maintain and develop strong on-going business relationships with the key product providers within the marketplace.

We provide a full market test on the existing structure at each expiry of the benefit guarantee period in place or more often when required. We will also discuss design options that may be considered to control cost, improve benefits offered or ensure that levels of benefit continue to be suitable.

If you haven't reviewed your employee benefits structure recently, you could be paying more than needed. Get in touch on: 01527 571 305

Why work with us?

  • We regularly undertake a full market test
  • We do not use a panel of providers - we ensure all appropriate insurers are asked to provide terms
  • We research and consult with you on design options that could help control cost or make benefits more relevant
  • We cleanse underlying scheme data to ensure there are no errors or anomalies that may skew your premium pricing
  • We use a transparent process to arrive at our recommendation, providing you with a comprehensive level of data after the market test
  • Once the market test is complete we finalise negotiations on your behalf in order to provide the most competitive and appropriate terms available


As part of our service we will appoint a dedicated consultant to manage our services to you, and ensure the benefit provider delivers to your expectations.

Your consultant will provide service and market updates as well as proactive consultancy in respect of scheme design, legislative and regulatory changes.

For advice on employee benefit scheme design, administration or brokerage, contact us on: 01527 571 305

Why work with us?

  • We ensure your policies are up to date with changing legislation
  • We provide support and advice around your scheme design
  • Help to implement new benefits
  • Assist in expanding your existing suite of benefits to ensure your employee benefits package remains fit for purpose

Need help with your protection, health and wellbeing benefits?

For more information about our protection, health and wellbeing services or to arrange a no cost, no obligation review of your current benefits package please get in touch.

Tel: 01527 571 305